Returns: accepted within 15 days after purchase For Espadrilles (Mask are Excluded)
Exchanges: only within 15 days after you Receive your product ( Mask are Excluded)
Refund: Sorry, no refunds at this time, please review your order carefully prior to checkout. Please keep in mind its Handmade. Thank you.
We'll pay the return shipping costs only if the return is a result of our error ( defective or Damaged item).
Shipping costs will not be refunded unless a mistake has been made by us.
Not what you wanted or it did not fit? No problem lets exchange for another size (if Available). You can email us at firstname.lastname@example.org. We want you to be happy and enjoy your shoes.
If you need to exchange the item, please contact us with your order details, and the product you would like to exchange it to. We will respond with instructions for how to return them and we will be happy to assist with the ones you would like.
Returns are accepted only in the same condition as received, unworn (without any wear or damage). We ask that you please try on the espadrilles on a carpeted surface before use, to ensure that the item is not damaged so that it can be exchanged for another.
Please note we do not accept the Espadrilles worn or in a damaged condition for an exchange.
WE DO CANCEL ORDERS IF THE PRODUCT LISTED IS SOLD OUT AT THE TIME OF YOUR ORDER . PLEASE REVIEW YOUR ITEMS BEFORE CHECKING OUT.
All Mask are handmade and ready to ship. They are sized for women and young girls. The Strings are 100% and very stretchy and comfortable to the ear. Please note due to COVID19 and the pandemic WE DO NOT ACCEPT ANY RETURNS.